About Ali
As a Service Consultant at Lexus of Maplewood, I bring a wealth of knowledge and a passion for delivering exceptional customer experiences. With roots spread from Alaska to Minnesota, I'm proud to be part of this vibrant community. My unwavering determination and intelligence have earned me a reputation as a trusted advisor. My deep understanding of the automobile industry, particularly Lexus, empowers me to guide customers seamlessly through their automotive journeys. Beyond my professional pursuits, I'm a warm and approachable individual who values the power of human connection. I'm a fierce advocate for LGBTQIA+ rights, and I prioritize authenticity and humor in all my interactions. My admiration for my colleague, Rheem, is unmatched. Despite my ability to vanish at will (don't ask how), I prefer to coexist peacefully, fostering understanding rather than conflict. My music tastes are eclectic, my volleyball skills are formidable, and I never take life too seriously. In essence, I'm a friendly, knowledgeable, and dedicated professional who believes in treating every customer with the respect and attention they deserve. I'm eager to connect with you and showcase my passion for all things Lexus!
Customer rating
4.8 / 5 based on 721 ratings (438 written reviews)
Recent reviews
She was very helpful, professional, and friendly. She kept me informed and answered all of my questions.
— Bruce B. ,
She was very nice and on top of things. Easy to work with.
— Robert F. ,
Ali went above and beyond to help put me in the vehicle I wanted and was waiting for. She was always pleasant and enthused to help. Lexus is fortunate to have her on site. I would refer people to her if they were interested in a Lexus. I was very satisfied with the customer care from her. Thanks.
— Barbara B. ,
She was so friendly, patient and kind! She went out of her way to make me feel special and listened to. Top notch!
— Heidi P. ,
Great.
— Justin D. ,
She was amazing… highly recommended very professional. I had a little issue with my service contract. She was quick to resolve it and get everything moving along. It’s refreshing to work with someone that’s highly skilled with great customer service..
— Amalia A. ,
Ali was very friendly and welcoming. She explained everything that was going on and made sure I was updated every step of the way while my car was being worked on. She made the experience feel smooth and seamless.
— Yasmin F. ,
I will always ask for Ali. She communicates very well with the customer and is very good on follow-up. Usually, I would never hear again from the Lexus rep. Thanks Ali!
— Theresa H. ,
Excellent. 350,000 miles and still going strong.
— Dean D. ,
quickly pulled together side mirror damage eval, cost to repair, and appt set up. on the day of the repair, Ali had arranged for another service consultant to handle all of the details. Thank You Ali
— Gail F. ,