Customer rating
4.8 / 5 based on 965 ratings (573 written reviews)
Recent reviews
Doug was very welcoming, explained what I should expect, and the appointment ran right on time.
— Danah D. ,
Fantastic service: very efficient check-in, the appointment ran right on time, Doug and team finished the oil change, tire rotation, and bulb replacement in under an hour. (The video explanation from service technician is so appreciated!)
— Carol E. ,
It's great to work with Doug! He's always very professional and listens! Lexus is lucky to have Doug!
— Ramona W. ,
Great communication and customer service!
— Linda B. ,
Doug was absolutely super! I cannot say enough about his professionalism. He went above and beyond and reminded of my days at Lexus of Maplewood with Matt Koehnen and Slater Lapman who were also simply the best! I really enjoyed working with Doug and appreciate his level of dedication to the customer experience at Lexus of Maplewood.
— Candice L. ,
Great!
— Susan H. ,
Our communications with Doug were very timely and customer focused. Great service experience.
— William M. ,
Great service from both Doug and Clint, We love our new TX Lexus!! Dale & Jane Harberts
— Jane H. ,
Doug was very friendly and kept me up to date on the progress of my service.
— Danah D. ,
Always great!
— Ellen L. ,