About Nick
My name is Nick Gavin, and I'm a Service Consultant at Lexus of Maplewood from the great state of Wisconsin. I'm a proud father to two wonderful children who keep me on my toes. Outside of work, I'm an avid enthusiast of all things automotive. Whether it's motorcycles, cars, or trucks, I love tinkering and riding anything with an engine. At Lexus of Maplewood, I'm known for my dedication to customer satisfaction and my ability to go the extra mile. I understand the importance of providing exceptional service and am always striving to exceed expectations. I believe that integrity, honesty, and perseverance are essential qualities in both my personal and professional life. I'm excited to assist you with all your automotive needs and am confident that you'll find working with me to be a positive and rewarding experience.
Customer rating
4.8 / 5 based on 616 ratings (316 written reviews)
Recent reviews
No problems.
— Edith K. ,
Nick did a great job greeting me and keeping me updated throughout the service process. We also discussed the next service appointment and what needed to be done next.
— Mary H. ,
From the moment I drove in for service I was checked in. Nick was my service advisor. He went through all options for the 30,000 mile packages. There was no pressure but explanation of what was included. He answered all my questions. Communication was spot on, keeping me updated throughout the day. I have had Lexus’ previously and have been away for several years. I am extremely happy to be back & service continues to be number one.
— Eve O. ,
Understood issues and found a way to solve the problem.
— Jack R. ,
Very professional, and great customer service!
— David D. ,
Great I wa pleasantly surprised how much care and consideration Nick took in clearly articulating what options I had for my car maintenance program A hip hip hoorah - to the service staff for the friendly demeanor & positive interactions
— Steven E. ,
great
— Donny M. ,
Nick was very helpful with our service needs and communicated consistently throughout the process and did a great job managing my expectations around the repair process.
— Patrick F. ,
Good
— Jim E. ,
Nick is awesome
— Mariana G. ,