About Tim
As a seasoned automotive professional with an unwavering commitment to customer satisfaction, I believe my reputation speaks volumes. With three decades of experience, 27 of which spent in the luxury market, I've witnessed firsthand the transformative power of aligning individuals with their automotive desires. Throughout my tenure at Lexus of Maplewood, I've consistently achieved exceptional customer satisfaction scores. By actively listening to my clients' needs and wants, I strive to be a trusted advisor rather than an aggressive salesperson. This consultative approach ensures that I meticulously match them with the perfect vehicle that meets their unique lifestyle and aspirations. Beyond my professional acumen, I'm a family-oriented individual with four beloved children. My hobbies include Formula One racing, exploring the world (especially London, Amsterdam, California, and the Caribbean), cycling (road and mountain biking), and doting on my dear grandchildren and canine companions. When it comes to customer service, I believe in a low-pressure approach that empowers my clients to make informed decisions. By focusing on their individual needs, I cultivate enduring relationships that extend far beyond the initial sale.
Customer rating
4.9 / 5 based on 229 ratings (159 written reviews)
Recent reviews
I had an absolutely outstanding experience working with Tim! Tim was professional, knowledgeable, personable and genuinely interested in helping me find the right vehicle —not simply making a sale. Tim made the entire process easy and enjoyable. He listened carefully to what I was looking for, answered every question thoroughly and was incredibly patient without ever making me feel pressured or rushed. His honesty, attention to detail and commitment to customer service are top tier. What impressed me most was how comfortable Tim made the entire experience. He went above and beyond to make sure I understood everything and was completely satisfied with my decision. Tim truly takes pride in his work and truly cares about his customers. I would highly recommend Tim to anyone looking for a vehicle. Excellent customer service, exceptional professionalism, and a genuinely great person to work with. If you’re in the market for a car, definitely ask for Tim — you won’t be disappointed!
— Daneka H. ,
Great experience!
— Michelle R. ,
Tim was knowledgeable and pleasant to work with when purchasing my 2026 TX 350.
— Andrew C. ,
Tim was great . He helped order and find the car we really wanted.
— John K. ,
It was great working with Tim. He was very accommodating and helped us get exactly what we wanted.
— Mary E. ,
Great, very responsive and able to find the specific car specifications we were looking for.
— Quinn V. ,
Tim was great to work with. He listened to what I was looking for and worked hard to find the perfect vehicle for me. Tim kept me informed and updated throughout the whole process. I would definitely recommend him to family and friends.
— Judith A. ,
Fantastic experience. Tim is so friendly and very knowledgeable. This is the second vehicle I have purchased from him, and he was able to find the exact vehicle I was looking for, which arrived in a couple days. The entire process was easy and efficient.
— Julie F. ,
I have had the pleasure of working with Tim for close to 10 years, and there is a reason I keep coming back. He recently helped me take delivery of my new GX 550, and as always, the entire process was completely seamless. Tim is highly professional, efficient, and genuinely cares about making the buying experience as smooth as possible. From making sure the vehicle was staged perfectly in the garage to handling all the delivery details and tech setup, he managed everything flawlessly. I highly recommend Tim to anyone looking for a premium, stress-free experience.
— Gagan K. ,
Tim did a great job. Communication was great and he did everything he could to accommodate me.
— David B. ,
Specialties
- RX350
- RX350H
- NX 350H
- GX 550
- NX 350