As a seasoned automotive professional with an unwavering commitment to customer satisfaction, I believe my reputation speaks volumes. With three decades of experience, 27 of which spent in the luxury market, I've witnessed firsthand the transformative power of aligning individuals with their automotive desires. Throughout my tenure at Lexus of Maplewood, I've consistently achieved exceptional customer satisfaction scores. By actively listening to my clients' needs and wants, I strive to be a trusted advisor rather than an aggressive salesperson. This consultative approach ensures that I meticulously match them with the perfect vehicle that meets their unique lifestyle and aspirations. Beyond my professional acumen, I'm a family-oriented individual with four beloved children. My hobbies include Formula One racing, exploring the world (especially London, Amsterdam, California, and the Caribbean), cycling (road and mountain biking), and doting on my dear grandchildren and canine companions. When it comes to customer service, I believe in a low-pressure approach that empowers my clients to make informed decisions. By focusing on their individual needs, I cultivate enduring relationships that extend far beyond the initial sale.
4.9 / 5 based on 198 ratings (138 written reviews)
Outstanding experience. Straight talk, no baloney and fully informed me of my options.
— William K. ,
Tim Frederick did a very comprehensive and professional job selling us not one, but two Lexus vehicles. We really enjoyed working with him. He answered all our questions and made sure our purchase experiences went smoothly.
— Jill K. ,
Tim is wonderful to do business with. He’s very friendly and knows how to go about getting what I requested quickly. This is my fourth Lexus I’ve leased with Tim.
— Luann Z. ,
Tim was nothing short of awesome. From my first phone conversation to the day we purchased our new Lexus he was very knowledgeable and helpful. This was our first purchase of a luxury vehicle and Tim made us feel very comfortable through the process.
— Timothy B. ,
Tim was extremely knowledgeable and great to deal with!
— Glenn R. ,
All went well. Tim was really helpful with me he entire transaction!
— Angela W. ,
Tim was extremely helpful in finalizing a buyout and also a new purchase…both transactions were flawless!
— Brian M. ,
Very pleasant to work with. Knowledgeable and personable.
— Aimee J. ,
very pleasant to work with. Worked through our objectives and found the car we wanted. Even stayed beyond his work day to make sure we were taken care of.
— Janet H. ,
Tim was great to work with. Not pushy, helpful, and honest.
— Andrew S. ,