As a seasoned automotive professional with an unwavering commitment to customer satisfaction, I believe my reputation speaks volumes. With three decades of experience, 27 of which spent in the luxury market, I've witnessed firsthand the transformative power of aligning individuals with their automotive desires. Throughout my tenure at Lexus of Maplewood, I've consistently achieved exceptional customer satisfaction scores. By actively listening to my clients' needs and wants, I strive to be a trusted advisor rather than an aggressive salesperson. This consultative approach ensures that I meticulously match them with the perfect vehicle that meets their unique lifestyle and aspirations. Beyond my professional acumen, I'm a family-oriented individual with four beloved children. My hobbies include Formula One racing, exploring the world (especially London, Amsterdam, California, and the Caribbean), cycling (road and mountain biking), and doting on my dear grandchildren and canine companions. When it comes to customer service, I believe in a low-pressure approach that empowers my clients to make informed decisions. By focusing on their individual needs, I cultivate enduring relationships that extend far beyond the initial sale.
4.9 / 5 based on 210 ratings (145 written reviews)
Very helpful and d knowledgeable. I would recommend him!
— Cline H. ,
Before leaving the dealership when ready to drive home he came outside in the car to help us with some of the new technologies and told us we call him anytime if we had anymore questions
— Kim T. ,
I had an outstanding experience buying a car from Tim at Maplewood Lexus. From the moment I walked in, he was welcoming, knowledgeable and incredibly patient. He answered all my questions, never pressured me, and made the entire buying process smooth and transparent. Highly recommend asking for Tim Frederick if you are looking for a new or used vehicle!
— Phoungeun K. ,
Great sales consultant. I recommend him unequivocally.
— Mark K. ,
Tim was fantastic throughout the entire process. Constant updates, follow through on doing what he stated, and follow up made this long distance purchase as easy as one would hope. When the buying process exceeds expectations, what more can you ask?! Thanks again Tim and I would not hesitate to recommend you to anyone when looking to purchase. Your help is appreciated.
— Barry N. ,
He's great and knows his stuff - very knowledgeable and professional --it was a pleasure working with Tim -
— Sharon R. ,
I had a very good experience with Tim
— Dean T. ,
Outstanding experience. Straight talk, no baloney and fully informed me of my options.
— William K. ,
Tim Frederick did a very comprehensive and professional job selling us not one, but two Lexus vehicles. We really enjoyed working with him. He answered all our questions and made sure our purchase experiences went smoothly.
— Jill K. ,
Tim is wonderful to do business with. He’s very friendly and knows how to go about getting what I requested quickly. This is my fourth Lexus I’ve leased with Tim.
— Luann Z. ,