About Tim
As a seasoned automotive professional with an unwavering commitment to customer satisfaction, I believe my reputation speaks volumes. With three decades of experience, 27 of which spent in the luxury market, I've witnessed firsthand the transformative power of aligning individuals with their automotive desires. Throughout my tenure at Lexus of Maplewood, I've consistently achieved exceptional customer satisfaction scores. By actively listening to my clients' needs and wants, I strive to be a trusted advisor rather than an aggressive salesperson. This consultative approach ensures that I meticulously match them with the perfect vehicle that meets their unique lifestyle and aspirations. Beyond my professional acumen, I'm a family-oriented individual with four beloved children. My hobbies include Formula One racing, exploring the world (especially London, Amsterdam, California, and the Caribbean), cycling (road and mountain biking), and doting on my dear grandchildren and canine companions. When it comes to customer service, I believe in a low-pressure approach that empowers my clients to make informed decisions. By focusing on their individual needs, I cultivate enduring relationships that extend far beyond the initial sale.
Customer rating
4.9 / 5 based on 241 ratings (168 written reviews)
Recent reviews
Very excellent and prepared for my visit. The process was quite seamless.
— Jerome S. ,
Great
— Mark O. ,
Tim was great working with . He showed me the cars that I was looking for and got a great deal with his help . Finalized the RX350 in an hour.
— Sreedhar P. ,
Very professional and customer focused. I had use of a loaner during time my car did not show up when originally scheduled.
— James E. ,
It was great customer service!
— Sharon T. ,
Great
— John C. ,
Tim was honest, efficient, and kind. I wouldn’t hesitate to purchase through him again.
— Coltyn J. ,
Very smooth transaction. Tim was very professional and had the knowledge about the TX 350.
— Tahir K. ,
Tim was terrific! Everything went very smoothly. I highly recommend him.
— Mark K. ,
I had an absolutely outstanding experience working with Tim! Tim was professional, knowledgeable, personable and genuinely interested in helping me find the right vehicle —not simply making a sale. Tim made the entire process easy and enjoyable. He listened carefully to what I was looking for, answered every question thoroughly and was incredibly patient without ever making me feel pressured or rushed. His honesty, attention to detail and commitment to customer service are top tier. What impressed me most was how comfortable Tim made the entire experience. He went above and beyond to make sure I understood everything and was completely satisfied with my decision. Tim truly takes pride in his work and truly cares about his customers. I would highly recommend Tim to anyone looking for a vehicle. Excellent customer service, exceptional professionalism, and a genuinely great person to work with. If you’re in the market for a car, definitely ask for Tim — you won’t be disappointed!
— Daneka H. ,
Specialties
- RX350
- RX350H
- NX 350H
- GX 550
- NX 350